Terms of service

Last updated: September 10, 2026

1. Overview

This website is operated by Miquel García Llabrés, trading as Kneluma ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service, including the additional policies referenced here (Refund & Return Policy, Shipping Policy and Privacy Policy).

2. Eligibility

By using this site you confirm that you are at least the age of majority in your state of residence, or that you have given us consent to allow any of your minor dependents to use this site.

3. Products

We sell personal wellness products intended for comfort and relaxation. Our products are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Product descriptions on this site describe features and typical use; individual experiences vary. If you have a medical condition, are pregnant, have a pacemaker or other implanted device, or have any concern about whether a product is suitable for you, consult a healthcare professional before use, and always follow the instructions supplied with the product.

4. Accuracy of information

We make every effort to display our products, prices and availability accurately. We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice, including after you have submitted your order.

5. Prices and payment

All prices are shown in US dollars. Prices may change without notice. Promotional prices are valid for the period stated. Payment is processed securely at checkout; we do not store your full card details. We reserve the right to refuse or cancel any order, in which case you will be refunded in full.

6. Shipping and delivery

See our Shipping Policy. Risk of loss passes to you on delivery to the address you provided.

7. Returns and refunds

See our Refund & Return Policy, including the 90-day return window.

8. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Intellectual property

The content of this site — text, images, videos, logos and design — belongs to us or our licensors and may not be reproduced without written permission.

10. Third-party links

This site may contain links to third-party websites that we do not control. We are not responsible for their content or practices.

11. Limitation of liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or the products. Our total liability for any claim relating to a product shall not exceed the amount you paid for that product. Nothing in these terms limits any rights you have under applicable consumer protection law that cannot be limited by contract.

12. Governing law

These terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rules that apply in your place of residence.

13. Changes to these terms

We may update these terms at any time by posting the new version on this page. Continued use of the site after changes are posted constitutes acceptance.

14. Contact

Miquel García Llabrés (Kneluma)
Carrer de ses Germanies 14, 07350 Binissalem, Illes Balears, Spain
support@kneluma.com